Great Wolf Lodge Wisconsin Dells

The only reason you're going to this property is to be at the water park. Well the indoor water park facilities are extremely dirty. This places have not been cleaned in a very long time. There are enormous brown spots on bottoms of every pool. The outdoor facilities were much cleaner but that pretty much meant that we were confined to those facilities. Because of that the overall value I'm staying at this property seems to be very low. The front desk staff is not very good. The restaurant is fine and the staff at the restaurant is friendly and helpful. But the most overwhelming part of the experience is the very dirty indoor water park facilities.

Very nice place will be back soon

I was very disappointed with my stay at this hotel. The room was not clean when I arrived, and the toilet was absolutely disgusting. I also noticed that the wave pool was not working, which was one of the amenities I was looking forward to using. The food and beverage service was equally disappointing. I ordered a mojito, but what I received was basically a glass of water with a little rum in it. It was far from what I expected. I requested that my room be cleaned, but when I returned, it was still dirty. I had to call again before someone finally came and cleaned it properly. While they eventually addressed the issue, it should not have required multiple requests. The beds were extremely uncomfortable, the facilities are outdated, and overall the property does not meet the standards I expected. For comparison, I have stayed at the Great Wolf Lodge in Gurnee, near Chicago, and the difference is remarkable. That property provided a much better experience in terms of cleanliness, maintenance, and overall quality. Unfortunately, this location does not come close to the same standard. One more thing future guests should be aware of: the hotel charges an additional fee for parking. This was disappointing and is something travelers should keep in mind when considering the total cost of their stay. Unfortunately, this was a very poor experience, and I will not be staying here again.

TLDR: Reasonable price for a good hotel/waterpark combo, good nearby amenities, very family friendly experience. The beds suck! The bad: Parking fee. This should be included in the pricing of the room, and with all the parking and space there was no need for a $20 a day parking fee, especially since it wasn't advertised as needed. I dislike hidden fees and this was one. The beds suck. I am used to small and moderately uncomfortable beds in a hotel, but the headboards on these bad boys ruined the room for me. They are rough hewn "timber" style headboards that prevent you from sitting against them meaning you can't sleep inclined, and they were splintery meaning if you got too close you could get cut or splinters: got a minor bleeder on my hand in my sleep, was terrible. The good: the in house water park IS part of your stay price, and has several good slides and multiple pool activities. It isn't the best in the Dells, but it was more than enough for the kids and wasn't an additional cost. Nearby shopping, dining, and lounges make for easy walking without the need for more travel. Close to the downtown Dells area, meaning a short car ride has you accessing all the area has to offer. Warning: Tourist pricing is real, and the cost of playing in this area is more than you will expect if you are coming from a more modest cost of living area.

Such a fun mini vacation with my toddler. She had a blast. The location is also very convenient!